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Rosa Dalton
rosa.dalton@cus_teamflow_032.demo· Starter
Amount
$29.00
Decline
soft
Detected
66d ago
Jun 19
Customer age
145d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_032
Customer sinceApr 2026
RecoveredJun 22, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
41d agoexpired$29.00
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
66d agoExecuted Jun 19, 2026
✉
Day 1 emailEmail sent (AI)
65d ago"Your payment did not go through"
Executed Jun 20, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
64d agoExecuted Jun 21, 2026
✉
Day 3 emailrecovered
63d ago"Payment update needed"
Executed Jun 22, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 63d ago
$29.00