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Owen Quinn
owen.quinn@cus_teamflow_060.demo· Starter
Amount
$29.00
Decline
soft
Detected
37d ago
Jun 2
Customer age
468d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_060
Customer sinceMar 2025
RecoveredJun 5, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
37d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
36d ago"Your payment did not go through"
Executed Jun 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
35d agoExecuted Jun 4, 2026
✉
Day 3 emailrecovered
34d ago"Payment update needed"
Executed Jun 5, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 34d ago
$29.00