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Iris Wexler
iris.wexler@cus_teamflow_167.demo· Scale (4 seats)
Continue automated recovery: but watch closely
$5,352.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $446.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$446.00
Decline
expired
Detected
73d ago
Jun 12
Customer age
78d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_167
Customer sinceJun 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
72d ago"Your card has expired"
Executed Jun 13, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
70d ago"Your card still needs updating"
Executed Jun 15, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
66d ago"Account access at risk"
Executed Jun 19, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
59d ago"Two weeks with no card on file"
Executed Jun 26, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
52d agoExecuted Jul 3, 2026
✉
email_day30Email sent (AI)
43d ago"Final notice on your expired card"
Executed Jul 12, 2026
○ Not opened○ Not clicked