← Back to paymentsrecovered
Willa Castro
willa.castro@cus_teamflow_055.demo· Starter
Amount
$29.00
Decline
soft
Detected
42d ago
Jul 13
Customer age
44d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_055
Customer sinceJul 2026
RecoveredJul 16, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
42d agoExecuted Jul 13, 2026
✉
Day 1 emailEmail sent (AI)
41d ago"Your payment did not go through"
Executed Jul 14, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
40d agoExecuted Jul 15, 2026
✉
Day 3 emailrecovered
39d ago"Payment update needed"
Executed Jul 16, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 39d ago
$29.00