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EastGrid
eastgrid@cus_teamflow_124.demo· Growth
Amount
$99.00
Decline
soft
Detected
39d ago
Jun 1
Customer age
355d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_124
Customer sinceJul 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
38d agoExecuted Jun 1, 2026
✉
Day 1 emailEmail sent (AI)
38d ago"Your payment did not go through"
Executed Jun 2, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
37d agoExecuted Jun 3, 2026
✉
Day 3 emailEmail sent (AI)
36d ago"Payment update needed"
Executed Jun 4, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
32d ago"Account access at risk"
Executed Jun 8, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
25d ago"Two weeks since your payment failed"
Executed Jun 15, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
18d agoExecuted Jun 22, 2026
✉
email_day30Email sent (AI)
9d ago"Final notice on your account"
Executed Jul 1, 2026
○ Not opened○ Not clicked