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Luna Zara
luna.zara@cus_teamflow_058.demo· Starter
Amount
$29.00
Decline
soft
Detected
64d ago
Aug 5
Customer age
441d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_058
Customer sinceJul 2025
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
64d agoExecuted Aug 5, 2026
✉
Day 1 emailEmail sent (AI)
63d ago"Your payment did not go through"
Executed Aug 6, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
62d agoExecuted Aug 7, 2026
✉
Day 3 emailEmail sent (AI)
61d ago"Payment update needed"
Executed Aug 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
57d ago"Account access at risk"
Executed Aug 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
50d ago"Two weeks since your payment failed"
Executed Aug 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
43d agoExecuted Aug 26, 2026
✉
email_day30Email sent (AI)
34d ago"Final notice on your account"
Executed Sep 4, 2026
○ Not opened○ Not clicked