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Priya Xu
priya.xu@cus_teamflow_182.demo· Scale
Continue automated recovery: but watch closely
$3,588.00 MRR at risk
High-value customer engaging with email; not enough history to predict recovery rate. Watch closely.
Engagement: green (4 sent, 3 opened, last open 14 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $299.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$299.00
Decline
soft
Detected
26d ago
Jun 14
Customer age
415d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_182
Customer sinceMay 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
25d agoExecuted Jun 14, 2026
✉
Day 1 emailEmail sent (AI)
25d ago"Your payment did not go through"
Executed Jun 15, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
24d agoExecuted Jun 16, 2026
✉
Day 3 emailEmail sent (AI)
23d ago"Payment update needed"
Executed Jun 17, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
19d ago"Account access at risk"
Executed Jun 21, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
12d ago"Two weeks since your payment failed"
Executed Jun 28, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
5d agoExecuted Jul 5, 2026