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Dahlia Dalton
dahlia.dalton@cus_teamflow_089.demo· Starter
Amount
$29.00
Decline
soft
Detected
38d ago
Jul 17
Customer age
135d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_089
Customer sinceApr 2026
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
38d agoExecuted Jul 17, 2026
✉
Day 1 emailEmail sent (AI)
37d ago"Your payment did not go through"
Executed Jul 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
36d agoExecuted Jul 19, 2026
✉
Day 3 emailEmail sent (AI)
35d ago"Payment update needed"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
31d ago"Account access at risk"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
24d ago"Two weeks since your payment failed"
Executed Jul 31, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
17d agoExecuted Aug 7, 2026
✉
email_day30Email sent (AI)
8d ago"Final notice on your account"
Executed Aug 16, 2026
○ Not opened○ Not clicked