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Dahlia Lowe
dahlia.lowe@cus_teamflow_065.demo· Starter
Amount
$29.00
Decline
expired
Detected
60d ago
May 11
Customer age
259d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_065
Customer sinceOct 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
59d ago"Your card has expired"
Executed May 12, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
57d ago"Your card still needs updating"
Executed May 14, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
53d ago"Account access at risk"
Executed May 18, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
46d ago"Two weeks with no card on file"
Executed May 25, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
39d agoExecuted Jun 1, 2026
✉
email_day30Email sent (AI)
30d ago"Final notice on your expired card"
Executed Jun 10, 2026
○ Not opened○ Not clicked