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Quincy Iverson
quincy.iverson@cus_teamflow_093.demo· Starter (annual)
Amount
$313.20
Decline
expired
Detected
87d ago
Jul 13
Customer age
178d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_093
Customer sinceApr 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
86d ago"Your card has expired"
Executed Jul 14, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
84d ago"Your card still needs updating"
Executed Jul 16, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
80d ago"Account access at risk"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
73d ago"Two weeks with no card on file"
Executed Jul 27, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
66d agoExecuted Aug 3, 2026
✉
email_day30Email sent (AI)
57d ago"Final notice on your expired card"
Executed Aug 12, 2026
○ Not opened○ Not clicked