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LakeWorks
lakeworks@cus_teamflow_177.demo· Scale (5 seats)
Intelligence recommends personal outreach this week
$5,940.00 MRR at risk
High-value customer not engaging; not enough history to call it. Direct outreach.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$495.00
Decline
expired
Detected
21d ago
Aug 3
Customer age
171d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_177
Customer sinceMar 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
20d ago"Your card has expired"
Executed Aug 4, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
18d ago"Your card still needs updating"
Executed Aug 6, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
14d ago"Account access at risk"
Executed Aug 10, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
7d ago"Two weeks with no card on file"
Executed Aug 17, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
15h agoExecuted Aug 24, 2026