← Back to paymentsfailed_unrecovered
Hassan Beck
hassan.beck@cus_teamflow_090.demo· Starter
Continue automated recovery: signals worth knowing
Engagement softening; not enough history to call it. Standard automated flow.
Engagement: yellow (5 sent, 1 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
expired
Detected
35d ago
Jun 5
Customer age
235d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_090
Customer sinceNov 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
34d ago"Your card has expired"
Executed Jun 6, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
32d ago"Your card still needs updating"
Executed Jun 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
28d ago"Account access at risk"
Executed Jun 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
21d ago"Two weeks with no card on file"
Executed Jun 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
14d agoExecuted Jun 26, 2026
✉
email_day30Email sent (AI)
5d ago"Final notice on your expired card"
Executed Jul 5, 2026
○ Not opened○ Not clicked