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Mateo Underwood
mateo.underwood@cus_teamflow_156.demo· Growth
Amount
$99.00
Decline
expired
Detected
67d ago
May 4
Customer age
318d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_156
Customer sinceAug 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
66d ago"Your card has expired"
Executed May 5, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
64d ago"Your card still needs updating"
Executed May 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
60d ago"Account access at risk"
Executed May 11, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
53d ago"Two weeks with no card on file"
Executed May 18, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
46d agoExecuted May 25, 2026
✉
email_day30Email sent (AI)
37d ago"Final notice on your expired card"
Executed Jun 3, 2026
○ Not opened○ Not clicked