← Back to paymentsrecovered
StoneLoop
stoneloop@cus_teamflow_179.demo· Scale (3 seats)
Continue automated recovery: but watch closely
$4,764.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $397.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$397.00
Decline
soft
Detected
21d ago
Aug 3
Customer age
143d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_179
Customer sinceApr 2026
RecoveredAug 5, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
54d agosoft$397.00
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
21d agoExecuted Aug 3, 2026
✉
Day 1 emailEmail sent (AI)
20d ago"Your payment did not go through"
Executed Aug 4, 2026
○ Not opened○ Not clicked
↺
Day 2 retryPayment recovered
19d agoExecuted Aug 5, 2026
Payment recovered
$397.00 recovered via Stripe retry · 19d ago
$397.00