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NorthStack
northstack@cus_teamflow_188.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
expired
Detected
72d ago
Apr 29
Customer age
261d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_188
Customer sinceOct 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
71d ago"Your card has expired"
Executed Apr 30, 2026
✓ Opened 70d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
69d ago"Your card still needs updating"
Executed May 2, 2026
✓ Opened 68d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
65d ago"Account access at risk"
Executed May 6, 2026
✓ Opened 64d ago○ Not clicked
✉
email_day14Email sent (AI)
58d ago"Two weeks with no card on file"
Executed May 13, 2026
✓ Opened 57d ago○ Not clicked
↺
retry_day21Card declined
51d agoExecuted May 20, 2026
✉
email_day30Email sent (AI)
42d ago"Final notice on your expired card"
Executed May 29, 2026
✓ Opened 41d ago○ Not clicked