← Back to paymentsfailed_unrecovered
MapleGrid
maplegrid@cus_teamflow_012.demo· Starter
Amount
$29.00
Decline
soft
Detected
44d ago
Jul 11
Customer age
243d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_012
Customer sinceDec 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
44d agoExecuted Jul 11, 2026
✉
Day 1 emailEmail sent (AI)
43d ago"Your payment did not go through"
Executed Jul 12, 2026
✓ Opened 43d ago○ Not clicked
↺
Day 2 retryCard declined
42d agoExecuted Jul 13, 2026
✉
Day 3 emailEmail sent (AI)
41d ago"Payment update needed"
Executed Jul 14, 2026
✓ Opened 41d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
37d ago"Account access at risk"
Executed Jul 18, 2026
✓ Opened 37d ago○ Not clicked
✉
email_day14Email sent (AI)
30d ago"Two weeks since your payment failed"
Executed Jul 25, 2026
✓ Opened 30d ago○ Not clicked
↺
retry_day21Card declined
23d agoExecuted Aug 1, 2026
✉
email_day30Email sent (AI)
14d ago"Final notice on your account"
Executed Aug 10, 2026
✓ Opened 14d ago○ Not clicked