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SilverWorks
silverworks@cus_teamflow_164.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
soft
Detected
83d ago
Jun 2
Customer age
267d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_164
Customer sinceDec 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
82d ago"Your payment did not go through"
Executed Jun 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
81d agoExecuted Jun 4, 2026
✉
Day 3 emailEmail sent (AI)
80d ago"Payment update needed"
Executed Jun 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jun 9, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks since your payment failed"
Executed Jun 16, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
62d agoExecuted Jun 23, 2026
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Jul 2, 2026
○ Not opened○ Not clicked