← Back to paymentsfailed_unrecovered
CoastStack
coaststack@cus_teamflow_056.demo· Starter
Amount
$29.00
Decline
soft
Detected
85d ago
Jul 15
Customer age
149d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_056
Customer sinceMay 2026
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
85d agoExecuted Jul 15, 2026
✉
Day 1 emailEmail sent (AI)
84d ago"Your payment did not go through"
Executed Jul 16, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
83d agoExecuted Jul 17, 2026
✉
Day 3 emailEmail sent (AI)
82d ago"Payment update needed"
Executed Jul 18, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
78d ago"Account access at risk"
Executed Jul 22, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
71d ago"Two weeks since your payment failed"
Executed Jul 29, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
64d agoExecuted Aug 5, 2026
✉
email_day30Email sent (AI)
55d ago"Final notice on your account"
Executed Aug 14, 2026
○ Not opened○ Not clicked