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Hassan Hayes
hassan.hayes@cus_teamflow_049.demo· Starter
Amount
$29.00
Decline
soft
Detected
83d ago
Jul 17
Customer age
193d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_049
Customer sinceMar 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Jul 17, 2026
✉
Day 1 emailEmail sent (AI)
82d ago"Your payment did not go through"
Executed Jul 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
81d agoExecuted Jul 19, 2026
✉
Day 3 emailEmail sent (AI)
80d ago"Payment update needed"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks since your payment failed"
Executed Jul 31, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
62d agoExecuted Aug 7, 2026
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Aug 16, 2026
○ Not opened○ Not clicked