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RidgeLabs
ridgelabs@cus_teamflow_129.demo· Growth
Amount
$99.00
Decline
expired
Detected
78d ago
Jul 22
Customer age
428d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_129
Customer sinceAug 2025
RecoveredAug 4, 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery methodemail_click
Previous failures (1)
65d agosoft$99.00
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
77d ago"Your card has expired"
Executed Jul 23, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
75d ago"Your card still needs updating"
Executed Jul 25, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
71d ago"Account access at risk"
Executed Jul 29, 2026
○ Not opened○ Not clicked
✉
email_day14recovered
65d ago"Two weeks with no card on file"
Executed Aug 4, 2026
○ Not opened○ Not clicked
Payment recovered
$99.00 recovered via email_click · 65d ago
$99.00