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Dahlia Pace
dahlia.pace@cus_teamflow_137.demo· Growth (annual)
Amount
$1,069.20
Decline
soft
Detected
48d ago
Jul 7
Customer age
481d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_137
Customer sinceMay 2025
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
48d agoExecuted Jul 7, 2026
✉
Day 1 emailEmail sent (AI)
47d ago"Your payment did not go through"
Executed Jul 8, 2026
✓ Opened 47d ago✓ Clicked 47d ago
↺
Day 2 retryCard declined
46d agoExecuted Jul 9, 2026
✉
Day 3 emailEmail sent (AI)
45d ago"Payment update needed"
Executed Jul 10, 2026
✓ Opened 45d ago✓ Clicked 45d ago
✉
Day 7 emailEmail sent (AI)
41d ago"Account access at risk"
Executed Jul 14, 2026
✓ Opened 41d ago✓ Clicked 41d ago
✉
email_day14Email sent (AI)
34d ago"Two weeks since your payment failed"
Executed Jul 21, 2026
✓ Opened 34d ago✓ Clicked 34d ago
↺
retry_day21Card declined
27d agoExecuted Jul 28, 2026
✉
email_day30Email sent (AI)
18d ago"Final notice on your account"
Executed Aug 6, 2026
✓ Opened 18d ago✓ Clicked 18d ago