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NorthStack
northstack@cus_teamflow_188.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
expired
Detected
71d ago
Jul 29
Customer age
261d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_188
Customer sinceJan 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
70d ago"Your card has expired"
Executed Jul 30, 2026
✓ Opened 70d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
68d ago"Your card still needs updating"
Executed Aug 1, 2026
✓ Opened 68d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed Aug 5, 2026
✓ Opened 64d ago○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks with no card on file"
Executed Aug 12, 2026
✓ Opened 57d ago○ Not clicked
↺
retry_day21Card declined
50d agoExecuted Aug 19, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your expired card"
Executed Aug 28, 2026
✓ Opened 41d ago○ Not clicked