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RidgeHub
ridgehub@cus_teamflow_084.demo· Starter
Continue automated recovery: low-yield case
Not engaging; historically doesn't recover. Lowest-yield case. Continue automated but stop investing attention.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
22d ago
Jun 18
Customer age
194d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_084
Customer sinceDec 2025
Email engagement
Emails sent4
Opened4 of 4
Clicked0 of 4
Previous failures (2)
53d agoexpired$29.00
83d agosoft$29.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
22d agoExecuted Jun 18, 2026
✉
Day 1 emailEmail sent (AI)
21d ago"Your payment did not go through"
Executed Jun 19, 2026
✓ Opened 21d ago○ Not clicked
↺
Day 2 retryCard declined
20d agoExecuted Jun 20, 2026
✉
Day 3 emailEmail sent (AI)
19d ago"Payment update needed"
Executed Jun 21, 2026
✓ Opened 19d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
15d ago"Account access at risk"
Executed Jun 25, 2026
✓ Opened 15d ago○ Not clicked
✉
email_day14Email sent (AI)
8d ago"Two weeks since your payment failed"
Executed Jul 2, 2026
✓ Opened 8d ago○ Not clicked
↺
retry_day21Card declined
1d agoExecuted Jul 9, 2026