← Back to paymentsfailed_unrecovered
CobaltHub
cobalthub@cus_teamflow_053.demo· Starter
Amount
$29.00
Decline
network
Detected
66d ago
May 5
Customer age
342d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_053
Customer sinceAug 2025
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
65d agoExecuted May 5, 2026
↺
Day 2 retryCard declined
64d agoExecuted May 7, 2026
✉
Day 3 emailEmail sent (AI)
63d ago"Payment update needed"
Executed May 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
59d ago"Account access at risk"
Executed May 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
52d ago"Two weeks since your payment failed"
Executed May 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
45d agoExecuted May 26, 2026
✉
email_day30Email sent (AI)
36d ago"Final notice on your account"
Executed Jun 4, 2026
○ Not opened○ Not clicked