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Iris Wexler
iris.wexler@cus_teamflow_167.demo· Scale (4 seats)
Continue automated recovery: but watch closely
$5,352.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $446.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$446.00
Decline
expired
Detected
54d ago
Aug 15
Customer age
78d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_167
Customer sinceJul 2026
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
53d ago"Your card has expired"
Executed Aug 16, 2026
✓ Opened 53d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
51d ago"Your card still needs updating"
Executed Aug 18, 2026
✓ Opened 51d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
47d ago"Account access at risk"
Executed Aug 22, 2026
✓ Opened 47d ago○ Not clicked
✉
email_day14Email sent (AI)
40d ago"Two weeks with no card on file"
Executed Aug 29, 2026
✓ Opened 40d ago○ Not clicked
↺
retry_day21Card declined
33d agoExecuted Sep 5, 2026
✉
email_day30Email sent (AI)
24d ago"Final notice on your expired card"
Executed Sep 14, 2026
✓ Opened 24d ago○ Not clicked