← Back to paymentsfailed_unrecovered
Grace Underwood
grace.underwood@cus_teamflow_046.demo· Starter
Amount
$29.00
Decline
network
Detected
74d ago
Jun 11
Customer age
464d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_046
Customer sinceMay 2025
Email engagement
Emails sent4
Opened4 of 4
Clicked0 of 4
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
74d agoExecuted Jun 11, 2026
↺
Day 2 retryCard declined
72d agoExecuted Jun 13, 2026
✉
Day 3 emailEmail sent (AI)
71d ago"Payment update needed"
Executed Jun 14, 2026
✓ Opened 71d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
67d ago"Account access at risk"
Executed Jun 18, 2026
✓ Opened 67d ago○ Not clicked
✉
email_day14Email sent (AI)
60d ago"Two weeks since your payment failed"
Executed Jun 25, 2026
✓ Opened 60d ago○ Not clicked
↺
retry_day21Card declined
53d agoExecuted Jul 2, 2026
✉
email_day30Email sent (AI)
44d ago"Final notice on your account"
Executed Jul 11, 2026
✓ Opened 44d ago○ Not clicked