← Back to paymentsrecovered
StoneCore
stonecore@cus_teamflow_041.demo· Starter (annual)
Amount
$313.20
Decline
soft
Detected
43d ago
May 28
Customer age
55d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_041
Customer sinceMay 2026
RecoveredMay 31, 2026
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
35d agosoft$313.20
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
42d agoExecuted May 28, 2026
✉
Day 1 emailEmail sent (AI)
42d ago"Your payment did not go through"
Executed May 29, 2026
✓ Opened 41d ago○ Not clicked
↺
Day 2 retryRetry failed
41d agoExecuted May 30, 2026
✉
Day 3 emailrecovered
40d ago"Payment update needed"
Executed May 31, 2026
✓ Opened 40d ago○ Not clicked
Payment recovered
$313.20 recovered via email_click · 40d ago
$313.20