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IronCloud
ironcloud@cus_teamflow_121.demo· Growth (with add-on, annual)
Continue automated recovery: but watch closely
$1,609.20 MRR at risk
High-value customer engaging with email; not enough history to predict recovery rate. Watch closely.
Engagement: green (4 sent, 2 opened, last open 11 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $134.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,609.20
Decline
fraud
Detected
22d ago
Sep 16
Customer age
24d
Decline details
Categoryfraud
Codelost_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_121
Customer sinceSep 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
21d ago"Action required on your account"
Executed Sep 17, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
19d ago"Following up on your account"
Executed Sep 19, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
15d ago"Account access at risk"
Executed Sep 23, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
8d ago"Two weeks with no response"
Executed Sep 30, 2026
○ Not opened○ Not clicked