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AmberForge
amberforge@cus_teamflow_005.demo· Starter
Amount
$29.00
Decline
soft
Detected
45d ago
May 26
Customer age
97d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_005
Customer sinceApr 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
45d agoExecuted May 26, 2026
✉
Day 1 emailEmail sent (AI)
44d ago"Your payment did not go through"
Executed May 27, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
43d agoExecuted May 28, 2026
✉
Day 3 emailEmail sent (AI)
42d ago"Payment update needed"
Executed May 29, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
38d ago"Account access at risk"
Executed Jun 2, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
31d ago"Two weeks since your payment failed"
Executed Jun 9, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
24d agoExecuted Jun 16, 2026
✉
email_day30Email sent (AI)
15d ago"Final notice on your account"
Executed Jun 25, 2026
○ Not opened○ Not clicked