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Felix Zara
felix.zara@cus_teamflow_191.demo· Scale (3 seats)
Continue automated recovery: but watch closely
$4,764.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $397.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$397.00
Decline
soft
Detected
37d ago
Sep 1
Customer age
99d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_191
Customer sinceJul 2026
RecoveredSep 2, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
37d agoExecuted Sep 1, 2026
✉
Day 1 emailrecovered
36d ago"Your payment did not go through"
Executed Sep 2, 2026
○ Not opened○ Not clicked
Payment recovered
$397.00 recovered via Stripe retry · 36d ago
$397.00