← Back to paymentsrecovered
Imani Esparza
imani.esparza@cus_teamflow_187.demo· Scale (2 seats)
Continue automated recovery: but watch closely
$4,176.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $348.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$348.00
Decline
fraud
Detected
79d ago
Jul 21
Customer age
168d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_187
Customer sinceApr 2026
RecoveredAug 8, 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery methodemail_click
Previous failures (1)
52d agofraud$348.00
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
78d ago"Action required on your account"
Executed Jul 22, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
76d ago"Following up on your account"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
72d ago"Account access at risk"
Executed Jul 28, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
65d ago"Two weeks with no response"
Executed Aug 4, 2026
○ Not opened○ Not clicked
✉
email_day30recovered
61d ago"Final notice on your account"
Executed Aug 8, 2026
○ Not opened○ Not clicked
Payment recovered
$348.00 recovered via email_click · 61d ago
$348.00