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EmberCo
emberco@cus_teamflow_143.demo· Growth
Amount
$99.00
Decline
soft
Detected
71d ago
Apr 30
Customer age
448d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_143
Customer sinceApr 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
71d agoExecuted Apr 30, 2026
✉
Day 1 emailEmail sent (AI)
70d ago"Your payment did not go through"
Executed May 1, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
69d agoExecuted May 2, 2026
✉
Day 3 emailEmail sent (AI)
68d ago"Payment update needed"
Executed May 3, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed May 7, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks since your payment failed"
Executed May 14, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
50d agoExecuted May 21, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your account"
Executed May 30, 2026
○ Not opened○ Not clicked