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LakeWorks
lakeworks@cus_teamflow_177.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
expired
Detected
71d ago
Apr 30
Customer age
171d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_177
Customer sinceJan 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
70d ago"Your card has expired"
Executed May 1, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
68d ago"Your card still needs updating"
Executed May 3, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed May 7, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks with no card on file"
Executed May 14, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
50d agoExecuted May 21, 2026
✉
email_day30Email sent (AI)
41d ago"Final notice on your expired card"
Executed May 30, 2026
○ Not opened○ Not clicked