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Bluewave Studios
founder@bluewave-studios.demo· Scale (5 seats)
Amount
$495.00
Decline
soft
Detected
3d ago
Jul 7
Customer age
240d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_bluewave_studios
Customer sinceNov 2025
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Previous failures (2)
15d agosoft$495.00
25d agosoft$495.00
Recovery timeline
4 of 8 steps executed↺
4hr retryRetry failed
3d agoExecuted Jul 7, 2026
✉
Day 1 emailEmail sent (AI)
2d ago"Your payment did not go through"
Executed Jul 8, 2026
✓ Opened 2d ago○ Not clicked
↺
Day 2 retryRetry failed
1d agoExecuted Jul 9, 2026
✉
Day 3 emailEmail sent (AI)
11h ago"Payment update needed"
Executed Jul 10, 2026
✓ Opened 9h ago○ Not clicked
✉
Day 7 emailpending
Scheduled Jul 14, 2026
✉
email_day14pending
Scheduled Jul 21, 2026
↺
retry_day21pending
Scheduled Jul 28, 2026
✉
email_day30pending
Scheduled Aug 6, 2026