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Alex Quinn
alex.quinn@cus_teamflow_152.demo· Growth
Amount
$99.00
Decline
soft
Detected
84d ago
Apr 17
Customer age
194d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_152
Customer sinceDec 2025
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Apr 17, 2026
✉
Day 1 emailEmail sent (AI)
83d ago"Your payment did not go through"
Executed Apr 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
82d agoExecuted Apr 19, 2026
✉
Day 3 emailEmail sent (AI)
81d ago"Payment update needed"
Executed Apr 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
77d ago"Account access at risk"
Executed Apr 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
70d ago"Two weeks since your payment failed"
Executed May 1, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
63d agoExecuted May 8, 2026
✉
email_day30Email sent (AI)
54d ago"Final notice on your account"
Executed May 17, 2026
○ Not opened○ Not clicked