← Back to paymentsfailed_unrecovered
Yara Stein
yara.stein@cus_teamflow_008.demo· Starter
Amount
$29.00
Decline
soft
Detected
55d ago
Jun 30
Customer age
474d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_008
Customer sinceMay 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
55d agoExecuted Jun 30, 2026
✉
Day 1 emailEmail sent (AI)
54d ago"Your payment did not go through"
Executed Jul 1, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
53d agoExecuted Jul 2, 2026
✉
Day 3 emailEmail sent (AI)
52d ago"Payment update needed"
Executed Jul 3, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
48d ago"Account access at risk"
Executed Jul 7, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
41d ago"Two weeks since your payment failed"
Executed Jul 14, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
34d agoExecuted Jul 21, 2026
✉
email_day30Email sent (AI)
25d ago"Final notice on your account"
Executed Jul 30, 2026
○ Not opened○ Not clicked