← Back to paymentsfailed_unrecovered
Jordan Tomlin
jordan.tomlin@cus_teamflow_151.demo· Growth (annual)
Amount
$1,069.20
Decline
expired
Detected
51d ago
Jul 4
Customer age
317d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_151
Customer sinceOct 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
50d ago"Your card has expired"
Executed Jul 5, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
48d ago"Your card still needs updating"
Executed Jul 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
44d ago"Account access at risk"
Executed Jul 11, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
37d ago"Two weeks with no card on file"
Executed Jul 18, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
30d agoExecuted Jul 25, 2026
✉
email_day30Email sent (AI)
21d ago"Final notice on your expired card"
Executed Aug 3, 2026
○ Not opened○ Not clicked