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Esme Kapoor
esme.kapoor@cus_teamflow_161.demo· Scale (2 seats)
Continue automated recovery: but watch closely
$4,176.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $348.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$348.00
Decline
fraud
Detected
6d ago
Oct 2
Customer age
260d
Decline details
Categoryfraud
Codefraudulent
Invoice IDin_demo••••••••
Customer IDcus_teamflow_161
Customer sinceJan 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery timeline
2 of 5 steps executed✉
Day 1 emailEmail sent (AI)
5d ago"Action required on your account"
Executed Oct 3, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
3d ago"Following up on your account"
Executed Oct 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Oct 9, 2026
✉
email_day14pending
Scheduled Oct 16, 2026
✉
email_day30pending
Scheduled Nov 1, 2026