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RidgeCloud
ridgecloud@cus_teamflow_077.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
8d ago
Sep 30
Customer age
124d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_077
Customer sinceJun 2026
Email engagement
Emails sent3
Opened0 of 3
Clicked0 of 3
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
8d agoExecuted Sep 30, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Oct 1, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
6d agoExecuted Oct 2, 2026
✉
Day 3 emailEmail sent (AI)
5d ago"Payment update needed"
Executed Oct 3, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
1d ago"Your Teamflow access ends in 48 hours"
Executed Oct 7, 2026
○ Not opened○ Not clicked