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EmberFlow
emberflow@cus_teamflow_169.demo· Scale (2 seats)
Continue automated recovery: but watch closely
$4,176.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $348.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$348.00
Decline
soft
Detected
24d ago
Sep 14
Customer age
164d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_169
Customer sinceApr 2026
RecoveredSep 15, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
21h agosoft$348.00
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
24d agoExecuted Sep 14, 2026
✉
Day 1 emailrecovered
23d ago"Your payment did not go through"
Executed Sep 15, 2026
○ Not opened○ Not clicked
Payment recovered
$348.00 recovered via Stripe retry · 23d ago
$348.00