← Back to paymentsrecovered
Tara Burke
tara.burke@cus_teamflow_087.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
54d ago
May 17
Customer age
487d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_087
Customer sinceMar 2025
RecoveredMay 20, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (1)
22d agonetwork$29.00
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
54d agoExecuted May 17, 2026
✉
Day 1 emailEmail sent (AI)
53d ago"Your payment did not go through"
Executed May 18, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
52d agoExecuted May 19, 2026
✉
Day 3 emailrecovered
51d ago"Payment update needed"
Executed May 20, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via email_click · 51d ago
$29.00