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Rosa Hayes
rosa.hayes@cus_teamflow_034.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
4d ago
Aug 20
Customer age
107d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_034
Customer sinceMay 2026
Recovery timeline
4 of 8 steps executed↺
4hr retryRetry failed
4d agoExecuted Aug 20, 2026
✉
Day 1 emailEmail sent (AI)
3d ago"Your payment did not go through"
Executed Aug 21, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
2d agoExecuted Aug 22, 2026
✉
Day 3 emailEmail sent (AI)
1d ago"Payment update needed"
Executed Aug 23, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Aug 27, 2026
✉
email_day14pending
Scheduled Sep 3, 2026
↺
retry_day21pending
Scheduled Sep 10, 2026
✉
email_day30pending
Scheduled Sep 19, 2026