CrimsonStudio

crimsonstudio@cus_teamflow_186.demo· Scale (5 seats, annual)

recovered

Continue automated recovery: but watch closely

$5,346.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: green (2 of 3 prior failures recovered)Value: high (top 25%, $445.50/mo)

Confidence: medium·Phase 1 rules · live signal

Amount

$5,346.00

Decline

soft

Detected

22d ago

Jun 18

Customer age

379d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_186

Customer sinceJun 2025

RecoveredJun 20, 2026

Email engagement

Emails sent1

Opened0 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (2)

Recovery timeline

3 of 3 steps executed

↺

4hr retryRetry failed

21d ago

Executed Jun 18, 2026

✉

Day 1 emailEmail sent (AI)

21d ago

"Your payment did not go through"

Executed Jun 19, 2026

○ Not opened○ Not clicked

↺

Day 2 retryPayment recovered

20d ago

Executed Jun 20, 2026

Payment recovered

$5,346.00 recovered via Stripe retry · 20d ago

$5,346.00