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Mateo Underwood
mateo.underwood@cus_teamflow_156.demo· Growth
Amount
$99.00
Decline
soft
Detected
60d ago
Jun 25
Customer age
318d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_156
Customer sinceOct 2025
RecoveredJun 26, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
60d agoExecuted Jun 25, 2026
✉
Day 1 emailrecovered
59d ago"Your payment did not go through"
Executed Jun 26, 2026
○ Not opened○ Not clicked
Payment recovered
$99.00 recovered via Stripe retry · 59d ago
$99.00