← Back to paymentsrecovered
Caleb Underwood
caleb.underwood@cus_teamflow_112.demo· Growth (2 seats, with add-on)
Continue automated recovery: but watch closely
$2,088.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $174.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$174.00
Decline
soft
Detected
71d ago
Jun 14
Customer age
90d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_112
Customer sinceMay 2026
RecoveredJun 16, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
71d agoExecuted Jun 14, 2026
✉
Day 1 emailEmail sent (AI)
70d ago"Your payment did not go through"
Executed Jun 15, 2026
○ Not opened○ Not clicked
↺
Day 2 retryPayment recovered
69d agoExecuted Jun 16, 2026
Payment recovered
$174.00 recovered via Stripe retry · 69d ago
$174.00