← Back to paymentsfailed_unrecovered
Rosa Hayes
rosa.hayes@cus_teamflow_034.demo· Starter
Intelligence recommends personal outreach this week
$348.00 MRR at risk
Customer used to recover well but has stopped engaging. Worth one direct touch before deprioritizing.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: green (2 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
33d ago
Jun 7
Customer age
107d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_034
Customer sinceMar 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (2)
55d agonetwork$29.00
82d agonetwork$29.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
33d agoExecuted Jun 7, 2026
↺
Day 2 retryCard declined
31d agoExecuted Jun 9, 2026
✉
Day 3 emailEmail sent (AI)
30d ago"Payment update needed"
Executed Jun 10, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
26d ago"Account access at risk"
Executed Jun 14, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
19d ago"Two weeks since your payment failed"
Executed Jun 21, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
12d agoExecuted Jun 28, 2026
✉
email_day30Email sent (AI)
3d ago"Final notice on your account"
Executed Jul 7, 2026
○ Not opened○ Not clicked