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Leo Xu
leo.xu@cus_teamflow_072.demo· Starter
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (4 sent, 1 opened, last open 7 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
19d ago
Aug 5
Customer age
403d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_072
Customer sinceJul 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
6 of 6 steps executed↺
4hr retryCard declined
19d agoExecuted Aug 5, 2026
✉
Day 1 emailEmail sent (AI)
18d ago"Your payment did not go through"
Executed Aug 6, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
17d agoExecuted Aug 7, 2026
✉
Day 3 emailEmail sent (AI)
16d ago"Payment update needed"
Executed Aug 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
12d ago"Account access at risk"
Executed Aug 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
5d ago"Two weeks since your payment failed"
Executed Aug 19, 2026
○ Not opened○ Not clicked