← Back to paymentsfailed_unrecovered
LakeWorks
lakeworks@cus_teamflow_177.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
soft
Detected
37d ago
Jun 2
Customer age
171d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_177
Customer sinceJan 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
37d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
36d ago"Your payment did not go through"
Executed Jun 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
35d agoExecuted Jun 4, 2026
✉
Day 3 emailEmail sent (AI)
34d ago"Payment update needed"
Executed Jun 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
30d ago"Account access at risk"
Executed Jun 9, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
23d ago"Two weeks since your payment failed"
Executed Jun 16, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
16d agoExecuted Jun 23, 2026
✉
email_day30Email sent (AI)
7d ago"Final notice on your account"
Executed Jul 2, 2026
○ Not opened○ Not clicked