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Uma Abramov
uma.abramov@cus_teamflow_071.demo· Starter
Amount
$29.00
Decline
expired
Detected
53d ago
Aug 16
Customer age
134d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_071
Customer sinceMay 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
52d ago"Your card has expired"
Executed Aug 17, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
50d ago"Your card still needs updating"
Executed Aug 19, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed Aug 23, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
39d ago"Two weeks with no card on file"
Executed Aug 30, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
32d agoExecuted Sep 6, 2026
✉
email_day30Email sent (AI)
23d ago"Final notice on your expired card"
Executed Sep 15, 2026
○ Not opened○ Not clicked