← Back to paymentsfailed_unrecovered
LakeWorks
lakeworks@cus_teamflow_177.demo· Scale (5 seats)
Continue automated recovery: but watch closely
$5,940.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $495.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$495.00
Decline
expired
Detected
64d ago
Aug 5
Customer age
171d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_177
Customer sinceApr 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
63d ago"Your card has expired"
Executed Aug 6, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
61d ago"Your card still needs updating"
Executed Aug 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
57d ago"Account access at risk"
Executed Aug 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
50d ago"Two weeks with no card on file"
Executed Aug 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
43d agoExecuted Aug 26, 2026
✉
email_day30Email sent (AI)
34d ago"Final notice on your expired card"
Executed Sep 4, 2026
○ Not opened○ Not clicked